Tell Your Techs they get ONE scratch per RO provided the minimum Upsell is at least 1 hour of Customer Pay. Each Card is specific for each Tech and good for 5 Upsells / Scratches. Keep all the Upsell Reward Cards in your possession then EVERY MORNING before they start their day play the Cards and pay in CASH – on the SPOT right after they play! Complete the Reward Record on the back of the Card and turn into Payroll Department after the 5th Scratch – and give the Tech a NEW Card to play for 5 MORE Upsells.
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